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Everything you need to know about our services, pricing, and security standards.
Because we operate a nationwide network, we can usually get a local engineer to your door within 30 to 60 minutes of your call, depending on traffic and weather conditions.
Simply call our 24/7 hotline. We have engineers on standby day and night, 365 days a year (including Bank Holidays), covering all major UK towns and cities.
In the vast majority of cases, no. We prioritise non-destructive entry techniques. We use professional picking tools to bypass the lock mechanism. Drilling the lock is always a last resort and is only done if the lock has failed mechanically.
Yes, all our engineers carry mobile card terminals. We accept Visa, Mastercard, and Debit cards. We also accept cash, but we do not accept cheques for emergency work.
Yes. For commercial clients, letting agents, and established businesses, we offer account facilities (subject to credit checks). This allows you to pay via invoice on 30-day terms rather than settling the bill on-site.
Check your home insurance policy wording. If it mentions "five-lever mortice deadlock" or "British Standard," you are required to have one. Look for the Kitemark symbol (a heart shape) on the faceplate of your lock. If you are unsure, our engineer can perform a free security check.
Yes. If a high-quality vintage lock or a complex mechanism is just sticking, we can often strip it down, clean it, and service the parts. We only recommend a full replacement if the lock is broken beyond repair or if it is an outdated security risk.
Yes, we are experts in uPVC door repairs for patio doors, french doors, and conservatories. We carry a wide range of replacement gearboxes and multi-point locking mechanisms in our vans to fix the issue on the first visit.
Yes, M&C Locksmiths operates 7 days a week. We can schedule a lock change or security upgrade for a Saturday or Sunday at no extra hassle, so you don't have to take time off work.
Absolutely. We specialise in "Adams Rite" locks, hook bolts, and mechanisms typically found on aluminium shop fronts and glass commercial doors.
Yes. Beyond immediate burglary repairs, we can conduct a full security audit. We often recommend upgrades such as anti-snap cylinders, sash jammers, and high-security escutcheons to prevent future attacks.
A Master Key System allows you (the business owner or manager) to open every door in your building with a single key, while restricting staff keys to specific areas only. We can design and install these systems for offices of any size.
Yes. All parts supplied and fitted by M&C Locksmiths come with a 12-month manufacturer’s warranty. Additionally, our workmanship is guaranteed for 12 months. If a lock we fitted develops a fault, we will return to fix it free of charge.
